Fire, Water, Mold, & Storm Damage Repair and Restoration FAQs for Charlotte Area Properties

When a disaster arises, a lot of damage is done to commercial and residential properties. Nevertheless, you can trust our elite team of professionals to repair or renovate damage caused by fire, water, mold, and storm. We are confident that our services are complete, and you will be 100% content with our property solutions.

Which is the first step I should take after a fire?

As a property owner, the first thing you should do is contact your insurance agent and submit your claim. Doing so will permit you to obtain the go-ahead and start repairs soon. You can also take many pictures of the structure, especially all damaged areas, for the insurance company to assess.

Do I need to move out during the fire restoration process?

Moving out is usually dependent on the extent of damage to your property.  Nevertheless, it is advisable to move out as the building’s structure may not be as stable as before. If a minor fire has occurred and affected a single area of the home, you do not need to move out.

If the fire is minor, can I clean it myself?

Small fires can also be as devastating as big fires. So, fixing the damage without any professional assistance can be dangerous. Cleaning up the damage by yourself puts you at the risk of inhaling the lingering smoke, soot, and fumes. 

Still, without professional help, you could overlook damage to the structure of the building. Our elite team of experts possesses extensive knowledge regarding fire restoration and has advanced cleaning solutions and equipment to ensure that your home is fully restored.

How long is the fire damage restoration process?

The length of restoration will depend on the extent of the damage. However, commercial properties always tend to take longer than residences as multiple floors may be destroyed. 

At the same time, renovation and restoration of commercial properties need passage of all legal requirements, which may take up much time. 

What is water damage restoration?

Water damage restoration services refer to the complete water clean-up and water removal from the water-damaged areas. 

How much does water damage restoration cost?

The costs typically rely on the scope of the clean-up project.  If the water has affected a more extensive area, the prices will be higher than damage in smaller spaces. Nonetheless, our Service Pros team will clearly explain the overall costs and their justifications. 

What signs indicate water damage?

Depending on the building design, there are several items that you should check out to know I your building has potential water damage or a sewage backup. These include discoloration on the ceiling and the interior and exterior walls of the building, damp, musty, or moldy smells, cracking drywall, mold growth, and peeling paint.

How long will it take for my property to dry out?

There is no precise estimate of drying time, as the time it takes for your building to dry thoroughly depends on several factors. These include current weather conditions, types of building materials, and the cause of the damage.

Can mold cause structural damage?

Yes, it can. Mold disintegrates organic materials, such as wood, paper, and many fabrics; hence can cause intense damage that can collapse ceilings and cave in on floorboards.

What are the indicators of mold growth under the paint?

Chipped, bubbled, or cracked paint, wall discoloration, irregular wall surfaces, and an earthy or musty smell are a few signs indicating mold growth:

What is the cost of mold removal?

Costs tend to vary depending on the affected room, the extent of damage, and the type of contamination.

What is storm damage restoration? 

Strom damage restoration refers to the process of rebuilding and repairing commercial and residential properties destroyed during a natural disaster.

Will my insurance provider cater for the damage brought about by a storm?

In the Charlotte area, most insurers have curated their homeowners insurance to cover causes of storm damage, including wind, hail, and lightning. Other types of storm damage that an insurer may cover include water and ice damage, lightning strikes, power surges, wind, hail, and fallen trees.

What can you do with my wet ceilings after storm damage?

Our team of experts will survey and determine the severity of the damage. We will evaluate the amount of moisture within the ceiling material then remove the wet ceiling to allow proper air circulation.

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